Frequently asked questions

What Payment Method is Supported?

We use Flutterwave & Paypal payment gateway which supports almost all currencies and multi-payment options.

Flutterwave accepts Mastercard, Visa, Verve, Discover, AMEX, Diners Club and Union Pay.

Paypal accepts Mastercard, Visa, AMEX

So you can make payments irrespective of where you are in the world using your card.

I have purchased but i can't download the file

Well, we do not provide instant download to paid ebooks for a few reasons. We only provide on-demand downloads.

This means that we will have to send the ebook file you purchased directly to your email address so you can download it from the link attached.

Please follow the steps below so we can mail you your purchased ebook.

1. log in to your account. Login here Login

2. Goto your profile page. Profile Page

3. Goto the Receive notifications via email section, select Yes and click Save Changes. See the figure below

I can't login or my account is temporarily disabled

Note that your account can get temporarily disabled if you violate our terms and policy.

Please read out terms Lenbooks Terms and policy Lenbooks Policy

How to download paid ebook.

If you have paid for an ebook. Congratulations! You will have the screenshot like below

Note: Your transaction has to be approved for you to get your license key from us

Step 1: 

After making a successful payment for the ebook, your payment will have to be manually approved by us.

Go to your profile page and click on the Purchases tab as shown below.

Step 2:

Download the generated license key for the ebook you purchased by clicking on the Download button as shown in the figure below.

Step 3

Goto our support page and initiate a download request.

Link to support page

Please supply the following data correctly.

Email - [email protected] (change this to your email)

Subject - Ebook Download Request (Don't change this subject)

Question:  99f57a1f-cb9c-442f-81cc-474d2cd41915 (paste your license key here)

Step 5:

Click submit. After validating your license key, the ebook will be available in your dashboard for download

Please you can contact us if you have any question

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